Refund and Returns Policy

Last Updated: November 4, 2025

1. Our 30-Day Return Commitment

At Blyzera, your satisfaction is our objective. We offer a 30-day return window for most items. This period begins on the date your order is delivered.

2. Return Eligibility Guidelines

To be eligible for a return, your item must meet the following criteria:

  • Condition: The item must be in its original, unworn, unwashed, and undamaged condition.

  • Tags: All original tags (if applicable) must still be attached.

  • Proof of Purchase: You must provide the order number associated with your purchase.

Reasons for Return: We accept returns for items that are defective or damaged, as well as for reasons of “buyer’s remorse” (e.g., you ordered the wrong size, or you changed your mind).

Please note, we reserve the right to inspect all returned items and may deny a refund if the item does not meet the conditions listed above.

3. Return Shipping Costs

This policy outlines two distinct scenarios for return shipping fees:

  • A. For Returns Due to Our Error (Damaged, Defective, or Incorrect Item) If you received an item that is damaged, has a print defect, or is not the item you ordered, Blyzera (The Constant Clothing LLC) will cover 100% of the return shipping cost. We will provide you with a prepaid shipping label.

  • B. For Returns Due to Customer Preference (Wrong Size, Changed Mind) If you are returning an item because you ordered the incorrect size, or you no longer want the item, the customer is responsible for all associated return shipping costs.

4. How to Initiate a Return

Please follow this process to ensure a smooth return:

  1. Contact Us First: Do not send your item back without authorization. Please email our support team at contact@blyzera.com within the 30-day window.

  2. Provide Details: In your email, include your Order Number and the Reason for your return.

  3. (If Damaged/Defective): You must attach clear photographs of the defect, damage, or incorrect item. This is required for our records.

  4. Receive Authorization: Our team will review your request. If approved, we will provide you with a Return Merchandise Authorization (RMA) number and the correct return shipping address.

5. Refund Administration

Once your return is received and inspected at our facility, we will send you an email to confirm its arrival.

  • Approval: If your return is approved (meets the conditions in Section 2), your refund will be processed.

  • Refund Timeframe: A credit will be applied to your original method of payment within 3-5 business days. Please note, your bank or credit card company may require additional time to post the refund to your account.

  • Processing: Refunds are issued for the product cost only. Original shipping fees (if any) are non-refundable.

6. Exchange Policy

To ensure you receive your new item as quickly as possible, we process all exchanges as separate transactions.

The most efficient method is to return your original item for a full refund (following the steps above) and place a new, separate order for the replacement item you would like.

7. Order Changes & Cancellations

Because our products are printed on-demand after you order, they are quickly locked for production.

  • Cancellation Window: You may request to change or cancel your order within 2 hours of placing it.

  • After 2 Hours: We cannot guarantee any changes or cancellations once this window has passed, as the item will have already entered the production queue.

8. Non-Returnable Items

The following items are exempt from being returned:

  • Gift cards.

  • Any item that is returned in a worn, washed, or damaged condition.

  • Any item returned more than 30 days after delivery.

9. Restocking Fee

Blyzera does not charge any restocking fees for eligible returns.

10. Refused or Undeliverable Packages

If an order is returned to us by the carrier (e.g., FedEx, UPS, USPS) due to an incorrect address provided by the customer or because the package was refused, the customer will be responsible for the cost of reshipment. We cannot issue a refund for items that are lost or returned in this manner.

11. Contact Us

For any questions about our Refund and Returns Policy, please contact us:

Company Name: The Constant Clothing LLC

Company Number: B20250338102

Business Address: 9950 Cedar St, Bellflower, Ca 90706, United States

Email: contact@blyzera.com

Phone: +1 (323) 694-5585

Contact Form: Click here

Hours of Operation: Our dedicated support team is available Monday through Friday, from 8:00 AM to 6:00 PM Pacific Time (PT).

Service Commitment: We are committed to responding to all inquiries promptly, typically within 1 business day.