Privacy Policy

Last Updated: November 4, 2025

1. Introduction and Scope

This Privacy Policy describes how CREATIVEMAKERS LIMITED (doing business as “Blyzera,” “we,” “us,” or “our”), a company registered in Hong Kong (Business Registration No.: 79995505), collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from https://blyzera.com (the “Site”).

Your privacy and data security are important to us. By accessing and using our Site, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions.

2. Information We Collect

We collect personal information from various sources to provide and improve our services.

A. Information You Provide Directly to Us:

Order Information: Your full name, shipping address, and billing address submitted during checkout.

Contact Information: Your email address provided when placing an order, creating an account, or contacting our support team.

Customer Support Communications: Any information you provide when you contact us via email or our contact form, including correspondence content and any attachments such as photographs related to a return or complaint.

B. Information Collected Automatically:

Device and Usage Data: Your IP address, browser type and version, operating system, time zone setting, and information about how you navigate our Site, including pages viewed, products browsed, items added to cart, referring URLs, and the date and time of your visit.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to analyze Site performance, manage shopping cart functionality, remember your preferences, and support our marketing efforts. Technologies we use may include Google Analytics for website analytics and Meta Pixel for advertising measurement.

C. Information from Third Parties:

Payment Processors: We utilize PayPal to securely process your payments. We do not collect or store your full credit card number or complete payment details. Our payment processor provides us with payment confirmation and limited billing information necessary to verify and fulfill your order.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Order Fulfillment: To process your payment, confirm your order, perform quality inspection on your watch, package your order, arrange shipping from our Hong Kong fulfillment center, and provide you with tracking information.

Customer Service: To respond to your inquiries, process return and refund requests, resolve delivery issues, and provide ongoing support.

Marketing and Advertising: To send you promotional emails about new products, collections, or special offers. You may opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email. We may also display relevant advertisements to you on other websites through retargeting technologies.

Analytics and Site Improvement: To understand how visitors interact with our Site, identify popular products, diagnose technical issues, and optimize the overall user experience.

Fraud Prevention and Security: To screen orders for potential risk, detect unauthorized activity, and protect the security of our Site and our customers.

Legal Compliance: To comply with applicable laws, tax regulations, legal processes, or enforceable governmental requests.

4. Disclosure of Personal Information

We do not sell your personal information in the traditional sense of exchanging it for monetary compensation. However, we may disclose information to the following categories of recipients in order to operate our business:

Fulfillment and Shipping Partners: We share your name, shipping address, and order details with our fulfillment team and shipping carriers (including DHL, FedEx, UPS, and USPS) who are responsible for delivering your order.

Payment Processors: We disclose necessary transaction information to PayPal to securely process your payment.

Analytics and Advertising Partners: As defined by the CCPA and CPRA, we may “share” device and usage data through cookies and tracking pixels with partners such as Google and Meta for the purpose of analytics and cross-context behavioral advertising.

Professional Advisors: We may share information with our accountants, legal advisors, or auditors where necessary for professional advice or compliance purposes.

Legal and Law Enforcement: We may disclose your information if required by law, regulation, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our legal rights, the safety of our users, or the public.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. The types of cookies we use include:

Essential Cookies: These are necessary for the Site to function properly, including managing your shopping cart and processing checkout. These cookies cannot be disabled.

Analytics Cookies: These help us understand how visitors use our Site by collecting information such as pages visited, time spent on pages, and navigation patterns. We use Google Analytics for this purpose.

Marketing Cookies: These are used to deliver relevant advertisements to you on other platforms and to measure the effectiveness of our advertising campaigns. We use Meta Pixel for this purpose.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site, including the ability to place orders.

6. International Data Transfers

CREATIVEMAKERS LIMITED is based in Hong Kong. If you are accessing our Site from the United States or any other jurisdiction, please be aware that your personal information may be transferred to, stored, and processed in Hong Kong or other countries where our service providers operate.

By using our Site and providing your personal information, you consent to such transfers. We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmitted through our Site and secure storage of personal information with restricted access.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, provide customer support, and comply with our legal and tax obligations.

Order and transaction records are retained for a minimum of seven years to comply with applicable tax and accounting regulations. After the retention period has expired, your personal information will be securely deleted or anonymized.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

A. For All Customers:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Correction: You may request that we correct any inaccurate or incomplete personal information.

Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions such as tax record retention requirements.

Right to Opt Out of Marketing: You may unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in any promotional email or by emailing contact@blyzera.com.

B. Additional Rights for California Residents (CCPA and CPRA):

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected, used, and shared about you.

Right to Opt Out of Sale or Sharing: You may direct us not to sell or share your personal information for cross-context behavioral advertising. Please visit our “Do Not Sell My Personal Information” page for instructions.

Right to Non-Discrimination: We will not deny you services, charge you different prices, or provide a different quality of service because you exercised any of your privacy rights.

To exercise any of these rights, please email contact@blyzera.com with the subject line “Privacy Rights Request.” We will respond to verifiable requests within 30 days. We may need to verify your identity before processing your request.

10. Third-Party Websites and Links

Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any external websites before providing them with your personal information.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@blyzera.com. We will take steps to delete such information from our records promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Company Name: Hong Kong Company: CREATIVEMAKERS LIMITED

Business Registration Number (BR No): 79995505

Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R

Email: contact@blyzera.com

Phone: +1 (323) 694-5585

Contact Form: Click here

Hours of Operation: Our dedicated support team is available Monday through Friday, from 8:00 AM to 6:00 PM Pacific Time (PT).

Service Commitment: We are committed to responding to all inquiries promptly, typically within 1 business day.